Service Satisfaction & Refund Policy
Effective as of 2025 · Leveled Up Pros Consulting
At Leveled Up Pros, we are dedicated to delivering elite financial strategies and measurable results. Our commitment is to provide you with the professional tools and advocacy needed to elevate your credit profile. To maintain the integrity of our professional standards, we adhere to the following policy regarding service fees.
Section 01
Initial Consultation & Audit Fee
The Initial Consultation Fee is non-refundable. This fee represents the professional labor and expert analysis required to conduct a comprehensive audit of your credit report and the development of your personalized "Level Up" roadmap. This phase constitutes a completed professional service regardless of future enrollment.
Section 02
Monthly Service Subscriptions
Our credit restoration and literacy services are billed on a monthly subscription basis. Please note the following:
Billing
Monthly service fees are non-refundable and are not subject to pro-rated adjustments.
Cancellation
Clients may elect to discontinue services at any time. Upon receipt of a cancellation request, all future billing will cease immediately. However, access to professional services and active disputes will remain active only until the conclusion of the current paid billing cycle.
Notification
You will receive a formal confirmation of your service termination and the status of any pending actions upon the processing of your request.
Section 03
Right to Cancel
You have the right to cancel the contract within 5 days of signing without any penalty or obligation. Cancellations made after this window are subject to the terms outlined in Section 02.
Section 04
No Score Guarantee
No legitimate company can legally guarantee a specific credit score or outcome. What we guarantee is professional-grade advocacy — we will exhaust every legal avenue available to optimize your credit profile.
Questions about billing or your account? Contact us at admin@leveleduppros.com during business hours — Monday through Friday, 10:00 AM to 5:00 PM CST.
Who We Are
Built on Transparency,
Precision & Progression
Founded on the principles of transparency, precision, and progression, we specialize in bridge-building: taking you from where you are to where you deserve to be.
Whether you are looking to secure your first home, scale a business, or simply gain the peace of mind that comes with financial stability, our team of experts provides the professional-grade tools to make it happen.
Pro-Level Strategy
We don't just send letters; we build comprehensive roadmaps tailored to your specific financial profile.
Financial Literacy
We believe the best way to stay leveled up is to understand the mechanics of wealth.
Results-First Mindset
We measure our success by the milestones you reach, not just the letters we send.